Detailed Specifications
NETGEAR DRV-WBE710-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-WBE710-12 is a 1-year Overdrive Support service contract for the WBE710 Insight Manageable WiFi 7 access point. NETGEAR's current WBE710 datasheet explicitly lists DRV-WBE710-12 as the 1-year Overdrive support option.
The service provides 24/7 technical support through phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. NETGEAR identifies Overdrive support as available in one-, three-, and five-year contracts.
The supported WBE710 is a tri-band WiFi 7 access point with a 2.5GbE Ethernet port, 802.3at PoE, and maximum theoretical wireless throughput of 9.4 Gbps. These specifications apply to the supported hardware, not the service SKU.
This SKU is a support service rather than physical wireless hardware. It should be procured with a WBE710 deployment requiring extended technical support and replacement coverage.
Key Features
- One-year Overdrive Support for WBE710 deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Supports WBE710 WiFi 7 access point deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-WBE710-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | WBE710 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Support Channels | Phone and online |
| Service Model | Recurring support |
| Supported Product Type | WiFi 7 access point |
| Supported Ethernet | 2.5GbE |
