Detailed Specifications
NETGEAR DRV-WBE710-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-WBE710-60 is a 5-year Overdrive Support service contract for the WBE710 Insight Manageable WiFi 7 access point. NETGEAR's current WBE710 datasheet explicitly lists DRV-WBE710-60 as the 5-year Overdrive Support option.
Overdrive Support provides 24/7 technical support through phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. Distributor specifications independently identify the exact SKU as a 5-year exchange service delivered by shipment with NBD response.
The supported WBE710 is a tri-band WiFi 7 access point with a 2.5GbE Ethernet port and 802.3at PoE+. It supports a maximum theoretical wireless throughput of 9.4 Gbps. These specifications apply to the supported access point, not the service SKU.
This SKU is a support service rather than physical wireless hardware. It should be procured with a WBE710 deployment when extended technical support and replacement coverage are required.
Key Features
- Five-year Overdrive Support for WBE710 deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Shipment-based exchange for covered WBE710 hardware
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-WBE710-60 |
| Product Type | Overdrive Support service |
| Service Term | 5 years |
| Supported Hardware | WBE710 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | Exchange |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Web Support | Included |
| Service Reporting | Quarterly |
