Detailed Specifications
NETGEAR DRV-GSM4212PX-12 - 1-Year Overdrive contract extension
Overview
NETGEAR DRV-GSM4212PX-12 is a 1-year Overdrive Support contract for the GSM4212PX M4250 AV Line managed switch. It provides extended support coverage for deployments requiring ongoing technical assistance and hardware replacement service. NETGEAR identifies DRV-GSM4212PX-12 as the 1-year Overdrive Support option for the GSM4212PX.
Overdrive Support provides 24/7 technical support, a 2-hour SLA for P1 cases, and Next Business Day RMA replacement. The service is intended for operational environments where extended support and replacement coverage are required beyond the included support entitlement.
The contract applies specifically to the NETGEAR GSM4212PX, an M4250 managed switch with 12 ports, eight PoE+ ports, a 240W PoE budget, and 2 SFP+ interfaces. The support SKU should not be treated as a physical switch or used as a substitute for the GSM4212PX hardware SKU.
Key Features
- 1-year Overdrive Support coverage for GSM4212PX
- 24/7 technical support for operational environments
- 2-hour SLA applies to P1 support cases
- Next Business Day RMA replacement service
- Supports GSM4212PX M4250 AV Line deployment
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GSM4212PX-12 |
| Product Type | Overdrive Support |
| Support Term | 1 year |
| Support Availability | 24/7 technical support |
| P1 SLA | 2 hours |
| RMA Replacement | Next Business Day |
| Supported Product | GSM4212PX |
| Product Family | M4250 AV Line |
| Service Type | Extended support contract |
| Contract Availability | 1 year / 3 years / 5 years options available |
| Delivery Type | Shipment / replacement service |
