Detailed Specifications
NETGEAR DRV-GS516PP-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-GS516PP-60 is a 5-year Overdrive Support service contract for the GS516PP 16-port Gigabit Ethernet PoE+ unmanaged switch. NETGEAR's GS516PP documentation lists DRV-GS516PP-60 as the 5-year Overdrive Support option.
The service includes 24/7 technical support by phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. Independent distributor listings identify the exact SKU as a 5-year recurring Overdrive Support agreement with exchange service, shipment, and NBD response.
This SKU is a support service rather than physical switch hardware. It is intended for GS516PP deployments requiring extended technical assistance and replacement coverage. It should not be treated as a standalone switch or hardware upgrade.
Key Features
- Five-year Overdrive Support for GS516PP deployments
- 24/7 technical support by phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Exchange service with shipment-based replacement
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS516PP-60 |
| Product Type | Overdrive Support service |
| Service Term | 5 years |
| Supported Hardware | GS516PP |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | Exchange |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Online Support | Included |
| Equipment Class | Complex network devices |
