Detailed Specifications
NETGEAR DRV-WAX620-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-WAX620-12 is a 1-year Overdrive Support service contract for the WAX620 Insight Managed WiFi 6 access point. NETGEAR documents Overdrive Support for the WAX620 with 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement.
Distributor listings independently identify DRV-WAX620-12 as a 1-year recurring Overdrive Support agreement for Insight WAX620, with replacement by shipment and Next Business Day response.
This SKU is a support service rather than physical access-point hardware. It is intended for WAX620 deployments requiring extended technical assistance and replacement coverage. It should not be treated as a standalone wireless access point or hardware upgrade.
Key Features
- One-year Overdrive Support for WAX620 deployments
- 24/7 technical support by phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Shipment-based replacement for covered equipment
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-WAX620-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | WAX620 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Online Support | Included |
| Service Model | Recurring support |
