Detailed Specifications
NETGEAR DRV-WAX620-36 OVERDRIVE SUPPORT 3YEAR service contract
Overview
NETGEAR DRV-WAX620-36 is a 3-year Overdrive Support service contract for the WAX620 Insight Managed WiFi 6 access point. Multiple distributor listings identify the exact SKU as a recurring 3-year Overdrive Support service.
NETGEAR specifies Overdrive Support for the WAX620 with 24/7 technical support by phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement.
The WAX620 is an AX3600 dual-band WiFi 6 access point with a 2.5GbE PoE port. These are capabilities of the supported hardware, not physical specifications of the DRV-WAX620-36 service SKU.
This SKU is a support service rather than networking hardware. It is intended for WAX620 deployments requiring extended technical assistance and replacement coverage.
Key Features
- Three-year Overdrive Support for WAX620 deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Supports NETGEAR WAX620 WiFi 6 access points
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-WAX620-36 |
| Product Type | Overdrive Support service |
| Service Term | 3 years |
| Supported Hardware | WAX620 |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Support Channels | Phone and online |
| Service Model | Recurring support |
| Supported Product Type | WiFi 6 access point |
