Detailed Specifications
NETGEAR DRV-GS516UP-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-GS516UP-12 is a 1-year Overdrive Support service contract for the GS516UP unmanaged Gigabit Ethernet PoE++ switch. NETGEAR's current GS516UP datasheet explicitly lists this part number as the 1-year Overdrive support option.
The service provides 24/7 technical support by phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. Distributor listings independently identify DRV-GS516UP-12 as a 1-year recurring Overdrive Support agreement with replacement shipment and NBD response.
This SKU is a support service rather than physical switch hardware. It is intended for GS516UP deployments requiring extended technical assistance and replacement coverage. It should not be treated as a standalone switch or hardware upgrade.
Key Features
- One-year Overdrive Support for GS516UP deployments
- 24/7 technical support by phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Supports GS516UP PoE++ switch deployments
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GS516UP-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | GS516UP |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Online Support | Included |
| Service Type | Recurring support |
