Detailed Specifications
NETGEAR DRV-GSM4248P-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-GSM4248P-12 is a 1-year Overdrive Support service contract for the GSM4248P, corresponding to the M4250-40G8F-PoE+ platform. NETGEAR lists DRV-GSM4248P-12 as the 1-year Overdrive Support option for this switch.
The service provides 24/7 technical support through phone and online channels, a 2-hour SLA, and Next Business Day RMA replacement. Authorized distributor listings independently identify the SKU as a 1-year recurring Overdrive Support agreement with shipment-based exchange.
This SKU is a support service rather than physical networking hardware. It is intended for GSM4248P deployments requiring extended technical assistance and replacement coverage. It should not be purchased as a standalone switch or hardware upgrade.
Key Features
- One-year Overdrive Support for GSM4248P deployments
- 24/7 technical support through phone and online channels
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Exchange service delivered through shipment
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GSM4248P-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | GSM4248P |
| Related Switch Model | M4250-40G8F-PoE+ |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | Exchange |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Web Support | Included |
| Service Reporting | Quarterly |
