Detailed Specifications
NETGEAR DRV-GSM4230PX-12 OVERDRIVE SUPPORT 1YEAR service contract
Overview
NETGEAR DRV-GSM4230PX-12 is a 1-year Overdrive Support service contract for the GSM4230PX managed switch. The SKU is identified by a distributor as a 1-year Overdrive Support service for GSM4230PX with 24/7 coverage, Next Business Day replacement, and service-depot exchange.
NETGEAR identifies Overdrive Support for the GSM4230PX platform as providing 24/7 technical support, a 2-hour SLA, and Next Business Day RMA replacement. The underlying GSM4230PX is a 30-port managed switch with 24 x 1G PoE+ ports, 2 x 1G ports, and 4 x SFP+ ports.
This SKU is a support service rather than physical networking hardware. It is intended for GSM4230PX deployments where extended technical assistance and replacement coverage are required. It should not be treated as a standalone switch or hardware upgrade.
Key Features
- One-year Overdrive Support for GSM4230PX deployments
- 24/7 technical support for covered network deployments
- Two-hour SLA for technical support requests
- Next Business Day RMA replacement coverage
- Service-depot exchange for covered GSM4230PX hardware
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GSM4230PX-12 |
| Product Type | Overdrive Support service |
| Service Term | 1 year |
| Supported Hardware | GSM4230PX |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | RMA replacement |
| Replacement Response | Next Business Day |
| Replacement Method | Service depot exchange |
| Support Coverage | Telephone and online |
| Service Type | Extended support agreement |
