Detailed Specifications
NETGEAR PDR0152-10000S - Support and Warranty Extension
Overview :
The NETGEAR PDR0152-10000S is a comprehensive 5-year ProSupport service extension designed for enterprise IT administrators and data center operations teams managing storage appliances. It solves the critical problem of maintaining strict data compliance and security by combining hardware warranty coverage with a Defective Drive Retention (DDR) policy. This enables organizations to retain physical custody of faulty storage media rather than surrendering it during hardware replacements.
Engineered specifically to support high-reliability network-attached storage infrastructure, this service plan provides structured pick-up and return support logistics. It is deployed across enterprise data centers, branch offices, and edge environments utilizing compatible NETGEAR storage systems. It should not be used for non-qualifying hardware models or standard consumer-grade networking gear outside the designated enterprise storage product ecosystem.
Key Features :
5-year extended pick-up and return hardware service
Defective Drive Retention compliance for sensitive data
Minimizes operational downtime with structured logistics
Simplifies RMA processing via authorized support channels
Maintains regulatory compliance for confidential storage media
Specifications :
| Specification | Details |
| Brand | NETGEAR |
| Part Number | PDR0152-10000S |
| Product Type | Warranty and Support Extension |
| Service Type | Pick-up & Return with Defective Drive Retention |
| Coverage Duration | 5 Years |
| Service Category | ProSupport Infrastructure Services |
| Compatibility | NETGEAR ReadyNAS 312, 314, 316, and EDA500 |
| Interfaces / Ports | Not Applicable (Service Plan) |
| Capacity / Power | Not Applicable (Service Plan) |
| Form Factor | Software / Service Agreement |
| Environmental | Standard Operating Conditions |
