Detailed Specifications
NETGEAR DRV-XSM4344C-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-XSM4344C-60 is a five-year Overdrive Support service contract for the NETGEAR XSM4344C / M4350-40X4C managed switch. It provides extended replacement and technical-support coverage for complex network deployments.
The service includes replacement with Next Business Day response, telephone technical support with a two-hour response time, web support, and quarterly service reporting. Support availability is listed as 24 hours per day, Monday through Sunday.
This SKU is a service contract rather than networking hardware. It is intended for deployments using the XSM4344C platform where extended support and replacement coverage are required. It should not be purchased as a standalone switch or hardware upgrade.
Key Features
- Five-year Overdrive Support for XSM4344C deployments
- Next Business Day response for replacement service
- Two-hour response for telephone technical support
- 24/7 telephone and web support availability
- Quarterly service reports for covered equipment
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4344C-60 |
| Product Type | Overdrive Support service |
| Service Term | 5 years |
| Supported Hardware | NETGEAR XSM4344C |
| Related Switch Model | M4350-40X4C |
| Service | Replacement |
| Replacement Response | Next Business Day |
| Replacement Delivery | Shipment |
| Telephone Support | Included |
| Telephone Response | 2 hours |
| Telephone Availability | 24 hours/day, Monday-Sunday |
| Web Support | Included |
| Web Support Availability | 24 hours/day, Monday-Sunday |
| Service Reporting | Quarterly |
