Detailed Specifications
NETGEAR DRV-XSM4340FV-60 OVERDRIVE SUPPORT 5YEAR service contract
Overview
NETGEAR DRV-XSM4340FV-60 is a five-year Overdrive Support service contract for the M4350-32F8V managed switch, identified by NETGEAR hardware SKU XSM4340FV. The service is intended for professional network deployments requiring extended operational support and replacement coverage.
The contract provides 24/7 technical support, a two-hour SLA, and Next Business Day RMA replacement coverage according to NETGEAR's support information. It is a service entitlement rather than a networking hardware component.
For deployment, procurement teams should associate this service SKU with the supported M4350-32F8V/XSM4340FV switch. It should not be purchased as a substitute for the physical switch or treated as a hardware SKU.
Key Features
- Five-year Overdrive Support service coverage
- 24/7 technical support for covered deployments
- Two-hour SLA for support response
- Next Business Day RMA replacement coverage
- Supports NETGEAR M4350-32F8V switch
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | DRV-XSM4340FV-60 |
| Product Type | Overdrive Support service |
| Service Term | 5 years |
| Support Program | Overdrive Support |
| Technical Support | 24/7 |
| Support SLA | 2 hours |
| Replacement Service | Next Business Day RMA |
| Supported Hardware | M4350-32F8V |
| Hardware SKU | XSM4340FV |
| Service Delivery | Shipment / replacement |
| Recurring Service | Yes |
