Detailed Specifications
NETGEAR DRV-GSM4230P-60 - Overdrive Support
Overview
NETGEAR DRV-GSM4230P-60 is a 5-year Overdrive Support service for the GSM4230P M4250 managed switch. The exact SKU is listed as a recurring 5-year Overdrive Support agreement for the GSM4230P.
NETGEAR describes Overdrive Support for the GSM4230P as providing 24/7 technical support by phone and online, a 2-hour SLA, and next-business-day RMA replacement. Support contracts are available in one-, three-, and five-year terms.
This is a support service rather than physical networking hardware. It is intended for GSM4230P deployments that require extended technical assistance and hardware-replacement coverage. It should not be treated as a switch, software license, or replacement hardware component.
Key Features
- Five-year Overdrive Support coverage for GSM4230P
- Provides 24/7 technical support by phone and online
- Includes a 2-hour SLA for priority support cases
- Provides next-business-day RMA replacement service
- Supports ongoing M4250 switch operational requirements
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-GSM4230P-60 |
| Product Type | Overdrive Support Service |
| Supported Product | NETGEAR GSM4230P |
| Product Family | M4250 |
| Support Term | 5 years |
| Support Level | Overdrive |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Support SLA | 2 hours |
| RMA Replacement | Next business day |
| Service Type | Recurring support agreement |
| Hardware Included | None |
| Primary Purpose | Technical support and RMA coverage |
| Deployment | M4250 managed switch |
