Detailed Specifications
NETGEAR SPR-CSM4532-60 5year Sprint Support Service Plan
Overview
NETGEAR SPR-CSM4532-60 is a 5-year Sprint Support service for the NETGEAR M4500-32C (CSM4532) switch. NETGEAR's current M4500 series datasheet lists SPR-CSM4532-60 as the 5-year Sprint Support service pack for CSM4532.
The service provides 5-year technical support and Advance RMA replacement. Authorized distributor specifications identify telephone support with an 8-hour response time and web support available 24 hours per day, Monday through Friday.
This is a support service SKU, not physical network hardware. It is intended for M4500-32C deployments requiring extended Sprint Support coverage and advance hardware replacement.
Key Features
- 5-year Sprint Support for M4500-32C deployments
- Advance hardware replacement is included
- Telephone support with 8-hour response time
- Web support available during the service term
- Service SKU; physical hardware is not included
Specifications
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | SPR-CSM4532-60 |
| Product Type | Sprint Support Service |
| Service Level | Sprint Support |
| Contract Duration | 5 years |
| Supported Platform | M4500-32C / CSM4532 |
| Service Included | Advance Hardware Replacement |
| Device Class | Complicated Network Devices |
| Technical Support | Telephone and web support |
| Telephone Response Time | 8 hours |
| Telephone Availability | 24 hours/day, Monday-Friday |
| Web Support Availability | 24 hours/day, Monday-Friday |
| Hardware Included | No |
