Detailed Specifications
NETGEAR DRV-PR60X-60 - Overdrive Support
Overview
NETGEAR DRV-PR60X-60 is a 5-year Overdrive Support service for the PR60X Pro Router. A distributor listing identifies the exact SKU as "Overdrive Support 5YR Support Recurring."
NETGEAR defines Overdrive Support for the PR60X as 24/7 technical support by phone and online, a 2-hour SLA for Priority 1 cases, and next-business-day RMA replacement.
This is a support service rather than physical networking hardware. It is intended for operational deployments where extended technical assistance and hardware-replacement coverage are required. It should not be treated as a replacement router, security subscription, or physical network component.
Key Features
- Five-year Overdrive Support coverage for PR60X
- Provides 24/7 technical support by phone and online
- Includes 2-hour SLA coverage for Priority 1 cases
- Provides next-business-day RMA replacement service
- Designed for supported PR60X business-router deployments
Specifications
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | DRV-PR60X-60 |
| Product Type | Overdrive Support Service |
| Supported Product | NETGEAR PR60X Pro Router |
| Support Term | 5 years |
| Support Level | Overdrive |
| Technical Support | 24/7 |
| Support Channels | Phone and online |
| Priority 1 SLA | 2 hours |
| RMA Replacement | Next business day |
| Service Type | Recurring support agreement |
| Hardware Included | None |
| Primary Purpose | Technical support and RMA coverage |
| Deployment | PR60X business router |
