NETGEAR SPR-GSM4248P-12 Extended Service Agreement

NETGEAR SPR-GSM4248P-12 – Extended Service Agreement

Overview :

NETGEAR SPR-GSM4248P-12 is a 1-year Sprint Support service contract engineered for enterprise IT administrators and AV integrators operating the M4250-40G8F-PoE+ (GSM4248P) managed switch. It protects critical AV-over-IP networks against unexpected operational downtime by delivering advance hardware replacement prior to returning defective switch hardware.

This service plan provides 12 months of continuous coverage, including 24/5 phone and web technical support directly from NETGEAR pro-AV specialist engineers. It ensures immediate fault isolation and priority escalation pathing for network layer anomalies in complex Dante, NDI, and Video-over-IP environments.

Coverage applies to GSM4248P switches deployed in corporate boardrooms, broadcast studios, higher education environments, and commercial control rooms. Logistics handling via advance RMA guarantees replacement units arrive promptly to prevent network bottlenecks.

This contract is strictly valid for the NETGEAR M4250-40G8F-PoE+ switch (GSM4248P). Do not purchase this SKU for unmanaged switches, non-M4250 hardware, or deployments requiring 24/7 2-hour SLA response times covered under Overdrive Support.

Key Features :

• 1-year service plan for NETGEAR GSM4248P AV managed switch.

• Advance hardware replacement minimizes network downtime risks.

• 24/5 direct phone and web support from pro-AV engineers.

• Priority escalation pathway for rapid technical troubleshooting.

• Seamless 12-month coverage continuity for AV infrastructure.

Specifications :