Detailed Specifications
NETGEAR SPR-WAX620-12 - Extended Service Agreement
Overview :
NETGEAR SPR-WAX620-12 is a 1-year Sprint Support extended service agreement designed for data center and enterprise network operators. It provides an additional layer of technical support and hardware protection beyond the standard warranty for critical wireless infrastructure deployments.
This contract provides 1 year of 24/7 phone and web technical support, giving priority access to senior NETGEAR support engineers for rapid issue resolution. It also includes Next Business Day (NBD) Advanced Hardware Replacement, ensuring minimal downtime in the event of a hardware failure.
This service agreement is specifically for the NETGEAR Insight Managed WiFi 6 AX3600 Access Point (WAX620). It is deployed by registering the contract SKU against the specific hardware serial number within the NETGEAR Insight management platform.
Key Features :
1-Year coverage extension provides hardware peace of mind.
24/7 priority technical support ensures minimal operational delays.
Next Business Day advanced replacement minimizes network downtime.
Direct access to senior engineers accelerates complex troubleshooting.
Designed exclusively for the NETGEAR WAX620 access point.
Specifications :
| Specification | Details |
| Brand | NETGEAR |
| Part Number | SPR-WAX620-12 |
| Product Type | Extended Service Agreement |
| Service Name | NETGEAR Sprint Support |
| Covered Product | NETGEAR WAX620 Access Point |
| Service Duration | 1 Year |
| Support Type | 24/7 Phone & Web Support |
| Response Time | Next Business Day (NBD) Hardware Replacement |
| Service Location | Response Sent to Customer Site |
| Entitlement | Advanced RMA |
| Registration | Must be registered within 90 days of hardware purchase |
