Detailed Specifications
NETGEAR SPR-XSM4324-60 Sprint Support Service
Overview :
NETGEAR SPR-XSM4324-60 is a five-year Sprint Support service entitlement for the NETGEAR XSM4324, also identified as the M4350-12X12F. The exact SKU is listed by authorized distributors as a NETGEAR Sprint Support five-year recurring service.
NETGEAR defines Sprint Support as providing 24/5 technical support by phone and online, with Advance RMA Replacement. The service is intended for supported NETGEAR network deployments requiring extended technical assistance and hardware replacement coverage.
The supported XSM4324 is a managed M4350 switch with 12 10G/Multi-Gig ports and 12 10GBASE-X SFP+ ports. These are capabilities of the supported switch and are not added by the SPR-XSM4324-60 service SKU.
This SKU is appropriate when a deployed XSM4324 requires extended support coverage. It is not a switch, hardware upgrade, transceiver, or power component.
Key Features :
- Five-year Sprint Support coverage for XSM4324 deployments
- 24/5 technical support through phone and online channels
- Advance RMA Replacement for covered NETGEAR hardware
- Supports NETGEAR M4350-12X12F managed switch deployments
- Service entitlement only; no physical hardware included
Specifications :
| Specification | Verified Value |
|---|
| Brand | NETGEAR |
| Part Number | SPR-XSM4324-60 |
| Product Type | Sprint Support Service |
| Service Tier | Sprint Support |
| Service Duration | 5 years |
| Technical Support | 24/5 |
| Support Channels | Phone and online |
| Replacement Service | Advance RMA Replacement |
| Compatible Product | XSM4324 |
| Supported Model | M4350-12X12F |
| Supported Switch Type | Managed switch |
| Supported Port Configuration | 12 × 10G/Multi-Gig + 12 × 10GBASE-X SFP+ |
| Physical Hardware Included | No |
| Delivery Type | Electronic service entitlement |
