NETGEAR SPR-PR60X-12 – Extended Service Agreement

Overview :

NETGEAR SPR-PR60X-12 is a 1-year Sprint Support recurring service agreement designed for IT engineers and system integrators managing the NETGEAR Pro Router PR60X. It resolves critical network downtime risks by providing enterprise-grade technical support, priority escalation, and advanced hardware replacement for mission-critical deployments.

This service contract covers the high-performance PR60X dual-WAN router, which features 10G SFP+, 10G/Multi-Gig, and 2.5G RJ-45 interfaces delivering up to 10Gbps WAN-to-LAN throughput. The agreement ensures active coverage for the router's stateful packet inspection firewall, IPSec VPN tunnels, and Insight Cloud Management features.

Targeted at edge, branch office, and small data center rack environments, this license maintains operational continuity across distributed networks. Support services are delivered remotely via phone, chat, and cloud-based diagnostics integrated into NETGEAR Insight.

Compatible strictly with the NETGEAR PR60X Pro Router hardware platform. Do not purchase this SKU for non-PR60X routers, NETGEAR Insight access points, unmanaged switches, or standalone security gateways from other product families.

Key Features :

• Provides 24/7 technical phone and chat expert support access.

• Includes 1-year recurring coverage for PR60X router hardware.

• Ensures advance hardware replacement to minimize network downtime.

• Direct integration with NETGEAR Insight remote cloud portal.

• Fast priority escalation for mission-critical routing failures.

Specifications :