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The NETGEAR SPR-PR60X-60 is a 5-year ProSUPPORT Sprint service contract built for enterprise network architects, IT directors, and managed service providers. It establishes long-term operational stability and vendor-backed risk mitigation across the entire primary lifecycle of core gateway routing infrastructure.
This service plan provides 24/5 direct technical support via phone and web portal, paired with Advanced Next Business Day (NBD) hardware replacement. Coverage encompasses advanced routing setup, VLAN and VPN configuration troubleshooting, and deployment guidance for NETGEAR Insight Remote Cloud Management.
Engineered for deployment across corporate enterprise branches, regional data center ingress nodes, multi-tenant commercial facilities, and high-density network edge sites.
Fully compatible with the NETGEAR PR60X Insight Managed 10G Multi-Gigabit Dual-WAN Pro Router. Do NOT use this service agreement for non-PR60X router models or for mission-critical mission profiles requiring 24/7 coverage with 2-hour SLA on-site dispatch.
24/5 priority technical support via phone and online ticketing
Advanced NBD hardware replacement ensures rapid edge recovery
Direct escalation access to senior network support engineers
Full technical assistance for NETGEAR Insight cloud and VPNs
5-year extended protection plan maximizes hardware ROI
| Parameter | Details |
| Brand | NETGEAR |
| Part Number | SPR-PR60X-60 |
| Product Type | ProSUPPORT Sprint Support Service Contract |
| Service Duration | 5 Years |
| Service Tier | Sprint Support |
| Technical Support Availability | 24/5 Phone and Online Support |
| Hardware Replacement SLA | Advanced Next Business Day (NBD) Replacement |
| Target Hardware Compatibility | NETGEAR PR60X Pro Router |
| Supported Platform | NETGEAR Insight Remote Cloud Management |
| Fulfillment Type | Electronic Service License / Agreement |
| Escalation Access | Tier 2/3 Technical Support Engineers |
| Coverage Scope | Hardware Diagnostics, Routing, VPN & Cloud Setup |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
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NETGEAR SPR-PR60X-60 ProSUPPORT Sprint Support Service Contract
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