NETGEAR SPR-PR60X-36 - ProSUPPORT Sprint Support 3-Year Contract

Overview :

The NETGEAR SPR-PR60X-36 is a 3-year ProSUPPORT Sprint service contract engineered for enterprise network architects, IT administrators, and managed service providers. It delivers multi-year operational risk mitigation and vendor support for high-performance edge routing infrastructure.

This service plan provides 24/5 direct technical support via phone and online portal, backed by Advanced Next Business Day (NBD) hardware replacement. Coverage includes routing protocol assistance, VPN configuration troubleshooting, and setup support for NETGEAR Insight Remote Cloud Management.

Designed for deployment in SMB core networks, enterprise branch offices, high-density edge sites, and rack-mounted data center ingress routing environments.

Fully compatible with the NETGEAR PR60X Insight Managed 10G Multi-Gigabit Dual-WAN Pro Router. Do NOT use this contract for non-PR60X hardware models or for deployments requiring 24/7 coverage with 2-hour SLA replacement (requires Overdrive Support tier instead).

Key Features :

• 24/5 priority technical support via phone and online portal

• Advanced NBD hardware replacement minimizes routing downtime

• Escalation access to senior network engineering engineers

• Full guidance for NETGEAR Insight cloud and VPN setup

• 3-year extended service coverage locks in operating protection

Specifications :