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NETGEAR SPR-MSM4214X-36 Service Contract

SPR-MSM4214X-36

New

3-Yr Category M Support for M4250-12M2XF Switch

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Detailed Specifications

NETGEAR SPR-MSM4214X-36 – Service Contract

Overview :

The NETGEAR SPR-MSM4214X-36 is a 3-year Category M service contract engineered specifically for the AV Line M4250-12M2XF (MSM4214X) managed switch. It provides network architects, AV integrators, and IT procurement teams with extended hardware protection and technical support, securing multi-gigabit networking layers across multi-year operational lifecycles.

This contract provides 24/7 technical phone and online support alongside Next Business Day (NBD) advance hardware replacement. By dispatching replacement switches prior to receiving returned defective units, it mitigates operational risk and prevents extended system outages in broadcast control rooms, AV-over-IP installations, and enterprise edge racks.

Tailored exclusively for the NETGEAR M4250-12M2XF switch model, this entitlement must be registered to matching hardware. It cannot be applied to other M4250 series switch models or devices outside Category M service coverage.

Key Features :

  • 3-year extended service coverage for M4250-12M2XF AV switches.

  • Next Business Day advance hardware replacement eliminates network downtime.

  • 24/7 technical phone and web portal access to network engineers.

  • Priority support escalation pathways for accelerated ticket resolution.

  • Guaranteed access to essential software patches and firmware updates.

Specifications :

AttributeDetails
BrandNETGEAR
Part NumberSPR-MSM4214X-36
Product TypeService Contract
Coverage Duration3 Years
Category TierCategory M
Target HardwareNETGEAR M4250-12M2XF Managed Switch (MSM4214X)
Hardware ReplacementNext Business Day (NBD) Advance Replacement
Technical Support24/7 Phone, Chat, and Web Portal Support
Service DeliveryDigital Entitlement / Electronic License
Service LocationRemote Technical Support / Advance Hardware Dispatch
Escalation LevelPriority Level Technical Support Escalation
Firmware RightsIncluded Firmware Updates & Maintenance Releases
CompatibilityExclusively NETGEAR M4250-12M2XF (MSM4214X) Switch

  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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