NETGEAR SPR-VSM4320C-60 - Service Contract

Overview :

The NETGEAR SPR-VSM4320C-60 is a 5-year Category V service contract engineered specifically for the M4300-52G (VSM4320C) fully managed switch. It delivers enterprise-tier hardware continuity and extended technical protection to data center engineers, IT infrastructure leads, and procurement teams, eliminating risk over a multi-year hardware lifecycle.

This contract features 24/7 technical support via phone and web portal alongside Next Business Day (NBD) advance hardware replacement. Dispatches are issued prior to receiving faulted units back, ensuring rapid resolution and minimum downtime across enterprise access layers, high-density edge installations, and AV-over-IP distribution backbones.

Formulated exclusively for the NETGEAR M4300-52G switch model, this service agreement must be registered to matching hardware. It cannot be assigned to other M4300 switch series models or hardware outside the Category V service class.

Key Features :

• 5-year extended protection coverage for M4300-52G switches.

• Next Business Day advance hardware replacement limits operational downtime.

• 24/7 technical phone and web portal access to network engineers.

• Direct escalation path to tier-2 and senior support specialists.

• Continuous access to critical firmware releases and bug fixes.

Specifications :