NETGEAR SPR-MSM4310-36 – Service Contract

Overview :

The NETGEAR SPR-MSM4310-36 is a 3-year Category M service contract designed specifically for the M4300-10MG (MSM4310) fully managed switch. It offers data center engineers and IT procurement professionals extended technical protection and hardware continuity, safeguarding critical network infrastructure over multi-year operational cycles.

This service pack includes 24/7 technical support via phone and web portal alongside Next Business Day (NBD) advance hardware replacement. By ensuring replacement units are dispatched prior to the return of faulted hardware, it prevents extended downtime across AV-over-IP deployments, server rack aggregation layers, and enterprise network cores.

Specifically tailored for the NETGEAR M4300-10MG switch model, this agreement must be bound to matching hardware upon activation. It is not compatible with other M4300 series models or switches outside the Category M service classification.

Key Features :

• 3-year extended service coverage for M4300-10MG managed switches.

• Next Business Day advance hardware replacement eliminates downtime.

• 24/7 technical phone and web chat access with network specialists.

• Priority escalation pathways to senior infrastructure engineers.

• Guaranteed access to ongoing firmware patches and software releases.

Specifications :