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NETGEAR SPR-MS108EUP-36 Service Agreement

SPR-MS108EUP-36

New

3-Year Sprint Support for MS108EUP Switch

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Detailed Specifications

NETGEAR SPR-MS108EUP-36 – Service Agreement

Overview :

NETGEAR SPR-MS108EUP-36 is a 3-year Sprint Support service contract designed for IT engineers and procurement teams deploying NETGEAR MS108EUP Ultra60 PoE+ Multi-Gigabit switches. It provides coverage against hardware faults and operational issues, ensuring uninterrupted power delivery and high-speed data transport in enterprise edge and AV-over-IP networks.

This service agreement grants priority access to certified NETGEAR support engineers, complete access to firmware and software updates, and advance hardware replacement with next business day shipping. It minimizes administrative overhead while protecting multi-gigabit PoE switch infrastructure across remote branches, intelligent office rooms, and AV distribution racks.

Licensing is activated digitally and attaches to the individual hardware serial number.

This service SKU is compatible exclusively with the NETGEAR MS108EUP switch model. Do not purchase this agreement for non-EUP models or other Ultra60 switch series, and do not select this tier if your operational requirements dictate 24/7 technical assistance or 4-hour on-site dispatch.

Key Features :

  • Advance hardware replacement ensures minimal edge network disruption.

  • Direct 24/5 phone and web support from NETGEAR technical specialists.

  • Continuous access to security patches and software feature releases.

  • Next business day hardware shipping minimizes PoE switch downtime.

  • Tailored coverage explicitly engineered for MS108EUP deployment.

Specifications :

MetricSpecification
BrandNETGEAR
Part NumberSPR-MS108EUP-36
Product TypeService Agreement
Service TierSprint Support
Contract Duration3 Years
Target HardwareNETGEAR MS108EUP
Technical Support Access24/5 Phone and Web Support
Hardware Replacement SLAAdvance Hardware Replacement (Next Business Day)
Software EntitlementFirmware Updates and Software Maintenance
Delivery MethodElectronic License Delivery / Entitlement Activation
Service ScopePriority Escalation to Senior Technical Support
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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