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The NETGEAR SPR-MSM4328F-12 is a 1-year Sprint Support service agreement tailored specifically for the NETGEAR MSM4328F (M4350-24X4V) fiber-managed switch. Enterprise network administrators, AV system integrators, and data center engineers deploy this contract to secure priority technical assistance and maintain seamless continuity across high-density optical network backbones.
This service agreement provides 12 months of coverage including 24/5 technical support access via phone and web portals. In the event of verified hardware degradation or failure, the contract includes advance hardware replacement dispatch to restore switch operations rapidly. Subscribers also gain full access to firmware updates, software maintenance patches, and technical knowledgebase resources throughout the contract lifespan.
Designed for fiber-optic distribution tiers, enterprise core racks, and broadcast headends powered by the MSM4328F switch platform. Do not purchase this contract for non-MSM4328F switch hardware or for mission-critical sites requiring 24/7 on-site field dispatch, which necessitate higher-tier enterprise service agreements.
1-year extended service coverage guarantees asset protection.
Advance hardware replacement minimizes optical network downtime.
Direct 24/5 access to NETGEAR senior technical support team.
Full access to continuous firmware updates and security patches.
Designed explicitly for NETGEAR MSM4328F managed fiber switch.
| Attribute | Specification |
| Brand | NETGEAR |
| Part Number | SPR-MSM4328F-12 |
| Product Type | 1-Year Extended Service Agreement |
| Service Name | NETGEAR Sprint Support |
| Service Duration | 1 Year (12 Months) |
| Target Hardware | NETGEAR MSM4328F / M4350-24X4V Managed Switch |
| Support Type | Technical Support & Advance Hardware Replacement |
| Support Availability | 24/5 Technical Support (Phone and Online) |
| Fulfillment Type | Advance Hardware Shipment |
| Access Benefits | Online Portal Access, Firmware & Software Updates |
| Coverage Scope | Single Network Device Agreement |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
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NETGEAR SPR-MSM4328F-12 Sprint Support 1-Year Extended Service Agreement
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