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The NETGEAR SPR-MSM4320-60 is a 5-year Sprint Support service agreement designed specifically for the NETGEAR MSM4320 (M4350-16V4M2X2V) managed switch. IT administrators, AV integrators, and network engineering teams deploy this service contract to secure hardware investment, ensure operational continuity, and prevent extended system downtime across critical network infrastructure.
This service agreement delivers 60 months of uninterrupted coverage featuring 24/5 technical support via phone and online ticketing. In the event of confirmed hardware failure, the contract provides advance hardware replacement dispatch to restore network operations before returning defective equipment. Subscribers also receive continuous access to maintenance firmware updates, software feature upgrades, and technical documentation.
Designed for enterprise edge deployments, commercial AV installations, and data center edge networks utilizing the MSM4320 switch. Do not purchase this service package for non-MSM4320 switch hardware or for environments requiring 24/7 on-site technical dispatch, which require dedicated high-SLA enterprise maintenance contracts.
5-year extended service coverage guarantees hardware protection.
Advance hardware replacement minimizes total network downtime.
Direct 24/5 access to NETGEAR senior technical support team.
Full access to latest software upgrades and security patches.
Tailored explicitly for NETGEAR MSM4320 managed switch series.
| Attribute | Specification |
| Brand | NETGEAR |
| Part Number | SPR-MSM4320-60 |
| Product Type | 5-Year Extended Service Agreement |
| Service Name | NETGEAR Sprint Support |
| Service Duration | 5 Years (60 Months) |
| Target Hardware | NETGEAR MSM4320 / M4350-16V4M2X2V Managed Switch |
| Support Type | Technical Support & Advance Hardware Replacement |
| Support Availability | 24/5 Technical Support (Phone and Online) |
| Fulfillment Type | Advance Hardware Shipment |
| Access Benefits | Web Support Portal, Firmware & Software Updates |
| Coverage Scope | Single Network Device Agreement |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
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NETGEAR SPR-MSM4320-60 Sprint Support 5-Year Extended Service Agreement
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