NETGEAR SPR-MSM4332-60 – 5-Year Sprint Support

Overview :

The NETGEAR SPR-MSM4332-60 is a 5-year Sprint Support extended service agreement designed specifically for the NETGEAR MSM4332 (M4350-24M4X4V) managed switch. IT administrators, AV integrators, and data center operations teams deploy this service contract to secure priority technical assistance and advance hardware replacement, eliminating prolonged network downtime in mission-critical environments.

This service agreement delivers 60 months of continuous coverage featuring 24/5 technical support via phone and online portal access. In the event of a verified hardware failure, the contract provides advance hardware replacement dispatch to ensure seamless business continuity. It also grants full access to software updates, firmware releases, and online technical resources throughout the contract duration.

Intended for integration with enterprise infrastructure, broadcast facilities, and commercial AV networks powered by the MSM4332 switch. Do not purchase this service package for non-MSM4332 switch models or for deployments requiring 24/7 2-hour SLA response, which require NETGEAR Overdrive support contracts instead.

Key Features :

• 5-year extended warranty coverage ensures long-term operational peace.

• Advance hardware replacement minimizes downtime during switch failures.

• 24/5 direct phone and web technical support from certified engineers.

• Direct access to software, firmware, and security patch updates.

• Designed specifically for NETGEAR MSM4332 managed AV switch series.

Specifications :