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The NETGEAR SPR-XSM4340CV-36 is a 36-month (3-year) ProSUPPORT OnCall 24x7 service contract specifically designed for the NETGEAR XSM4340CV (M4350 series) managed switch. It is engineered for IT teams, system integrators, and data center administrators requiring continuous operational stability for mission-critical AV-over-IP and high-density networking infrastructure.
This service agreement provides around-the-clock direct phone and electronic access to senior NETGEAR technical support engineers. It includes priority escalation pathing, complete software and firmware update access, and Next Business Day (NBD) advanced hardware replacement to eliminate extended network downtime during component failures.
Deployed across enterprise data centers, broadcast production rooms, and campus networks where switch availability is paramount. The agreement links directly to the designated XSM4340CV serial number upon activation.
Fully compatible only with the NETGEAR XSM4340CV switch hardware. Do NOT purchase for non-supported switch models or unmanaged hardware platforms.
24x7 direct phone and chat access to technical experts.
Advanced hardware replacement minimizes network downtime.
36-month comprehensive coverage for XSM4340CV switch.
Escalation management for critical data center incidents.
Access to latest firmware upgrades and security patches.
| Specification | Value |
| Brand | NETGEAR |
| Part Number | SPR-XSM4340CV-36 |
| Product Type | ProSUPPORT Service Contract |
| Service Duration | 36 Months (3 Years) |
| Supported Hardware | NETGEAR XSM4340CV Switch |
| Service Level Agreement | 24x7x365 Technical Support |
| Support Channels | Phone, Live Chat, Web Portal |
| Hardware Replacement | Next Business Day Advanced Replacement |
| Software Maintenance | Firmware Updates & Bug Fix Releases |
| Incident Resolution | Priority Technical Escalation |
| Coverage Scope | Hardware Diagnostics & Configuration Assistance |
All packages are shipped same day if the order is placed before 3PM CST
We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx
Overnight Shipping take 1 business day
Expedited Shipping take about 2-3 business days
Ground shipping take about 3-5 business days
You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.
We Accept
i) PayPal
ii) All Credit & Debit Cards
iii) Purchase Orders
iv) Check
v) Bank Transfer/ACH/Wire Transfer
To process the order through Paypal/CC, you can simply checkout and process the payment.
If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details
Call: 469.458.9636
Email: sales@dcsupplies.net
If you have any queries, please contact us at the following details and we will be happy to help
Call
469.458.9636
469.458.9638
Email
sales@dcsupplies.net
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NETGEAR SPR-XSM4340CV-36 ProSUPPORT Service Contract
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