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NETGEAR SPR-XSM4340CV-36 ProSUPPORT Service Contract

SPR-XSM4340CV-36

New

36-Month ProSUPPORT 24x7 Service Contract

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Detailed Specifications

NETGEAR SPR-XSM4340CV-36 – ProSUPPORT Service Contract

Overview :

The NETGEAR SPR-XSM4340CV-36 is a 36-month (3-year) ProSUPPORT OnCall 24x7 service contract specifically designed for the NETGEAR XSM4340CV (M4350 series) managed switch. It is engineered for IT teams, system integrators, and data center administrators requiring continuous operational stability for mission-critical AV-over-IP and high-density networking infrastructure.

This service agreement provides around-the-clock direct phone and electronic access to senior NETGEAR technical support engineers. It includes priority escalation pathing, complete software and firmware update access, and Next Business Day (NBD) advanced hardware replacement to eliminate extended network downtime during component failures.

Deployed across enterprise data centers, broadcast production rooms, and campus networks where switch availability is paramount. The agreement links directly to the designated XSM4340CV serial number upon activation.

Fully compatible only with the NETGEAR XSM4340CV switch hardware. Do NOT purchase for non-supported switch models or unmanaged hardware platforms.

Key Features :

  • 24x7 direct phone and chat access to technical experts.

  • Advanced hardware replacement minimizes network downtime.

  • 36-month comprehensive coverage for XSM4340CV switch.

  • Escalation management for critical data center incidents.

  • Access to latest firmware upgrades and security patches.

Specifications :

SpecificationValue
BrandNETGEAR
Part NumberSPR-XSM4340CV-36
Product TypeProSUPPORT Service Contract
Service Duration36 Months (3 Years)
Supported HardwareNETGEAR XSM4340CV Switch
Service Level Agreement24x7x365 Technical Support
Support ChannelsPhone, Live Chat, Web Portal
Hardware ReplacementNext Business Day Advanced Replacement
Software MaintenanceFirmware Updates & Bug Fix Releases
Incident ResolutionPriority Technical Escalation
Coverage ScopeHardware Diagnostics & Configuration Assistance

  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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