Detailed Specifications
NETGEAR SPR-XSM4344FC-12 - Extended Service Agreement
Overview :
NETGEAR SPR-XSM4344FC-12 is an enterprise-class 1-year Sprint Support extended service contract designed for IT network administrators, systems integrators, and AV-over-IP deployment teams. It eliminates network infrastructure risk by providing comprehensive technical assistance and advance hardware exchange for mission-critical installations.
This agreement delivers 12 months of coverage, including 24x7 phone consulting and rapid 8-hour response times for urgent technical issues. Designed to protect high-density 10G/100G switching fabrics, it ensures uninterrupted performance across enterprise data centers, broadcast centers, and pro-AV environments.
Deploy this contract at the point of hardware installation or before standard coverage expires across rack-mount networking infrastructure. It is exclusively engineered for the NETGEAR M4350-40F4C (XSM4344FC) switch and should not be applied to unmanaged or non-M4350 hardware platforms.
Key Features :
1-Year coverage ensures continuous enterprise hardware protection.
Advance hardware replacement minimizes critical network downtime.
Priority 24x7 phone access connects directly to Tier 2 support.
Rapid 8-hour service depot exchange speeds up unit replacement.
Direct technical coverage for NETGEAR M4350-40F4C AV switches.
Specifications :
| Parameter | Details |
| Brand | NETGEAR |
| Part Number | SPR-XSM4344FC-12 |
| Product Type | Extended Service Agreement |
| Service Name | Sprint Support 1-Year |
| Service Term | 1 Year (12 Months) |
| Supported Hardware | NETGEAR M4350-40F4C (XSM4344FC) |
| Fulfillment Type | Electronic Service Agreement |
| Service Location | Service Depot / Remote |
| Support Access | 24x7 Phone and Web Support |
| Hardware Coverage | Advance Hardware Replacement |
| Response Time | 8-Hour Service Depot Exchange |
