NETGEAR SPR-XSM4348CS-60 – 5-Year Sprint Support Service

Overview

The NETGEAR SPR-XSM4348CS-60 is a 5-year enterprise-grade support service contract specifically for the NETGEAR M4300-48X (XSM4348CS) fully managed stackable switch . This Sprint Support service provides 24/5 technical support with an 8-hour response time guarantee and advanced hardware replacement (Advance RMA) for business-critical network environments .

This support solution is designed for IT infrastructure teams and network engineers deploying the M4300-48X switch in data center core, collapsed core, or AV-over-IP installations that require predictable support response times and reliable access to NETGEAR technical experts . The service ensures minimal network disruption through proactive hardware replacement before the faulty unit is returned.

Engineers should note that this is a support service contract, not a hardware SKU. It must be purchased alongside or after the XSM4348CS switch. Do not order this SKU for switches outside the M4300-48X model, as system compatibility is specific to the SPR-XSM4348CS-60 part number .

Key Features

• 5-year duration enterprise-level support service contract 

• 24/5 technical support with 8-hour response SLA 

• Advanced hardware replacement (Advance RMA) included 

• Direct access to NETGEAR support engineers 

• Compatible exclusively with XSM4348CS switch 

Specifications