Detailed Specifications
NETGEARSPR-XSM4556-12-ProSUPPORT Sprint Contract
Overview :
NETGEAR SPR-XSM4556-12 is a 1-year ProSUPPORT Sprint technical support entitlement contract designed for enterprise networks. It is procured by IT network administrators and system integrators deploying the NETGEAR M4500-48XF8C (XSM4556) managed switch. This agreement mitigates operational risk by providing immediate engineering escalation for network outages, configuration hurdles, and critical firmware maintenance.
The contract grants 24/7 direct access to NETGEAR senior technical support engineers via phone and live chat. It provides continuous software maintenance rights, including advanced firmware updates and bug fixes for high-density AV-over-IP fabrics and core data center switching environments.
Coverage applies exclusively to the NETGEAR XSM4556 switch model. Do NOT purchase this contract for unmanaged switches, third-party hardware, or M4500 series chassis without an active enterprise registration.
Key Features :
24/7 direct access to senior support engineers via phone and chat.
Covers NETGEAR M4500-48XF8C (XSM4556) 100G/25G switches.
Includes full rights to system firmware updates and maintenance patches.
Rapid issue resolution for complex Layer 2/3 and IGMP Plus setups.
1-year support coverage term for streamlined enterprise lifecycle budgeting.
Specifications :
| Attribute | Specification |
| Brand | NETGEAR |
| Part Number | SPR-XSM4556-12 |
| Product Type | Service Contract / Technical Support Agreement |
| Compatible Model | M4500-48XF8C (XSM4556) |
| Contract Duration | 1 Year (12 Months) |
| Service Tier | ProSUPPORT Sprint Advanced Technical Support |
| Support Access | 24x7 Phone, 24x7 Online Chat |
| Software Maintenance | Firmware Upgrades & Maintenance Patches Included |
| Service Delivery | Electronic License / Contract Entitlement |
| Deployment Scope | Enterprise Core, Data Center & AV-over-IP Fabrics |
