Detailed Specifications
NETGEAR SPR-XS516TM-36 Sprint Support Service 3 year
Overview :
NETGEAR SPR-XS516TM-36 is a 3-year SprintSupport recurring service for the XS516TM smart switch. It is a support-service SKU rather than the physical network switch. Multiple distributor listings identify the exact part number as NETGEAR SprintSupport 3-Year Support Recurring.
The service includes advance hardware replacement, telephone technical support, and web support. Distributor documentation specifies a three-year contract, an 8-hour telephone-support response time, and weekday support availability.
The associated XS516TM is a 16-port 10G/Multi-Gigabit smart switch with 16 × 10G/Multi-Gigabit ports and 2 dedicated 10G SFP+ ports. It supports configurable L2+/L3 Lite features and desktop, wall-mount, or rack-mount deployment.
This SKU is appropriate when three-year support coverage is required for an XS516TM deployment. It should not be treated as the physical switch hardware.
Key Features :
- Three-year SprintSupport coverage for XS516TM deployments
- Advance hardware replacement supports service continuity
- Telephone technical support includes an 8-hour response
- Web support is included throughout the contract period
- Recurring service remains separate from switch hardware
Specifications :
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | SPR-XS516TM-36 |
| Product Type | Support Service |
| Service Name | SprintSupport |
| Service Term | 3 Years |
| Service Model | Recurring |
| Hardware Replacement | Advance Hardware Replacement |
| Telephone Support | Included |
| Telephone Response Time | 8 Hours |
| Web Support | Included |
| Support Availability | 24 Hours/Day, Monday-Friday |
| Associated Platform | XS516TM |
| Associated Switch Ports | 16 × 10G/Multi-Gigabit |
| Associated SFP+ Ports | 2 × 10G SFP+ |
| Associated Management | NETGEAR Insight Cloud Management |
