Detailed Specifications
Netgear SPR-XSM4216F-60 Sprint Support Contract providing 5 years Service
Overview :
NETGEAR SPR-XSM4216F-60 is a 5-year SprintSupport recurring service for the XSM4216F platform. It is a support and hardware-replacement service SKU, not the physical network switch. Distributor listings identify the service as a five-year support upgrade with advance hardware replacement.
The service includes advance hardware replacement, telephone technical support, and web support. The documented technical-support response time is 8 hours, with support availability 24 hours per day, Monday through Friday, for the five-year contract period.
The associated XSM4216F is NETGEAR's 16-port managed fiber switch with 16 × 1G/10G SFP+ ports, designed for AV-over-IP deployments and rack integration. The service should be purchased for the applicable XSM4216F deployment when extended support coverage and hardware replacement are required.
Key Features :
- Five-year SprintSupport service coverage for XSM4216F
- Advance hardware replacement supports service continuity
- Telephone technical support provides an 8-hour response
- Web support remains available throughout the contract
- Electronic delivery supports rapid service activation
Specifications :
| Specification | Details |
|---|
| Brand | NETGEAR |
| Part Number | SPR-XSM4216F-60 |
| Product Type | Support Service |
| Service Name | SprintSupport |
| Service Term | 5 Years |
| Service Model | Recurring |
| Included Service | Advance Hardware Replacement |
| Delivery Method | Electronic / Shipment |
| Technical Support | Telephone Support |
| Web Support | Included |
| Technical Response Time | 8 Hours |
| Support Availability | 24 Hours/Day, Monday-Friday |
| Associated Platform | XSM4216F |
| Associated Switch Ports | 16 × 1G/10G Fiber SFP+ |
| Associated Switch Use | 1G AV over IP |
