Detailed Specifications
XEROX EB210Q2 - Extended Service Agreement
Overview :
This SKU is a 1-year Quick Exchange service agreement for the Xerox® B210 printer . It is designed for IT administrators and procurement managers who need to minimize downtime through a rapid hardware replacement program, solving the problem of extended printer outages that impact office productivity.
This service adds one additional year of Quick Exchange coverage beyond the standard one-year warranty, providing a total of two years of protection when purchased within the first 90 days of product ownership . If telephone support is unsuccessful in resolving an issue, Xerox will ship an exchange product to the customer by express delivery at no additional charge . This service is applicable to Xerox B210/DNI and B210V/DNI models . Do not select this SKU if the device is outside the 90-day purchase window from the original hardware purchase date .
Key Features :
1-year extension of Quick Exchange service coverage
Total 2 years coverage (1-year warranty + 1-year plan)
Must be purchased within 90 days of hardware purchase
Express delivery of replacement unit if needed
Telephone support prior to exchange decision
Specifications :
| Specification | Detail |
|---|
| Brand | Xerox |
| Part Number | EB210Q2 |
| Product Type | Extended Service Agreement |
| Service Type | Quick Exchange / Replacement |
| Coverage Duration | 1 Year |
| Support Period | 2nd Year of ownership |
| Total Coverage | 2 Years (1-year warranty + 1-year plan) |
| Eligibility | Must be purchased within 90 days of hardware purchase |
| Service Response | Express delivery of exchange product if telephone support is unsuccessful |
| Compatible Products | Xerox B210/DNI, B210V/DNI |
| UNSPSC | 81111811 |
