Detailed Specifications
XEROX EB2X5Q2 - Extended Service Agreement
Overview :
This SKU is a 1-year Quick Exchange service agreement for the Xerox® B205 and B215 series printers . It is designed for IT administrators and procurement managers who need to minimize downtime through a rapid replacement program, solving the problem of extended printer outages that impact office productivity.
This service provides express delivery of an exchange product if telephone support is unsuccessful in resolving the issue . It is applicable to Xerox B205/NI, B205V/NI, B215/DNI, and B215V/DNI models . This plan covers the 2nd year of ownership and can only be purchased while the device is under active warranty . It is ideal for organizations requiring quick hardware replacement rather than on-site technician visits. Do not select this SKU for B225/B235 models or if the device is not under warranty.
Key Features :
Quick Exchange service with express replacement shipment
1-year coverage for 2nd year of ownership
Telephone support prior to exchange decision
Compatible with B205 and B215 series printers
No additional cost for exchange unit
Specifications :
| Specification | Detail |
|---|
| Brand | Xerox |
| Part Number | EB2X5Q2 |
| Product Type | Extended Service Agreement |
| Service Type | Quick Exchange / Replacement |
| Coverage Duration | 1 Year |
| Support Period | 2nd Year of ownership |
| Eligibility | Must be under active warranty |
| Service Response | Express delivery of exchange product |
| Supported Products | Xerox B205/NI, B205V/NI, B215/DNI, B215V/DNI |
| Inclusions | Exchange unit + telephone support |
