Detailed Specifications
XEROX EC310EA - Extended Service Agreement
Overview :
This SKU is a 1-year Advanced Exchange service agreement for the Xerox® C310 Colour Printer . It is designed for procurement managers and IT administrators responsible for maintaining office printing infrastructure, solving the need to minimize downtime through a structured hardware replacement program . This plan adds one additional year of service beyond the current coverage and can be purchased while the device is under its standard warranty or already covered by an extended service agreement, not to exceed 5 years total coverage .
This service is applicable to the Xerox C310, C310/DNI, C310/DNIM, and C310V_DNI models . It is ideal for organizations requiring flexible annual protection for their printing operations. Do not select this SKU for other printer models or if the device is not under an active coverage agreement.
Key Features :
1-year extension of hardware coverage
Advanced exchange includes replacement unit shipment
Can be renewed annually up to 5 years total
Same business day response for service requests
24/7 online portal and multilingual phone support
Specifications :
| Specification | Detail |
|---|
| Brand | Xerox |
| Part Number | EC310EA |
| Product Type | Extended Service Agreement |
| Service Type | Advanced Exchange |
| Coverage Duration | 1 Year |
| Eligibility | Must be under active warranty or existing service agreement |
| Total Coverage | Renewable up to 5 years total |
| Service Response | Same business day (next business day for requests after 12:00 p.m.) |
| Supported Products | Xerox C310, C310/DNI, C310/DNIM, C310V_DNI |
| Support | 24/7 online portal + multilingual phone support |
