Detailed Specifications
XEROX EB310E4 - Extended Service Agreement
Overview :
This SKU is a 3-year Advanced Exchange service agreement for the Xerox® B310 monochrome laser printer . It is designed for procurement managers and IT administrators responsible for maintaining office printing infrastructure, solving the need to minimize downtime through a structured hardware replacement program. This plan adds three additional years of service beyond the standard one-year warranty, extending total coverage to four years .
This service is applicable to the Xerox B310, B310/DNI, and B310V_DNIUK models . It must be purchased within the first 90 days of product ownership . It is ideal for organizations requiring long-term protection and predictable support costs for their printing operations. Do not select this SKU for other printer models or if the device is outside the 90-day purchase window.
Key Features :
3-year extension for Xerox B310 coverage
Advanced exchange includes replacement unit shipment
Extends service to 4 years total with standard warranty
Same business day response for service requests
24/7 online portal and multilingual phone support
Specifications :
| Specification | Detail |
|---|
| Brand | Xerox |
| Part Number | EB310E4 |
| Product Type | Extended Service Agreement |
| Service Type | Advanced Exchange |
| Coverage Duration | 3 Years |
| Covered Period | 2nd, 3rd & 4th Year of ownership |
| Total Coverage | 4 Years (1-year warranty + 3-year plan) |
| Eligibility | Must be purchased within 90 days of hardware purchase |
| Service Response | Same business day; next business day for requests after 12:00 p.m. |
| Replacement Shipment | Usually within 3-5 business days |
| Supported Products | Xerox® B310, B310/DNI, B310V_DNIUK |
| Support | 24/7 online portal + multilingual phone support |
