Detailed Specifications
XEROX EB2X5EA - Extended Service Agreement
Overview :
This SKU is a 1-year Advanced Exchange service agreement for Xerox® B225 and B235 multifunction printers . It is designed for procurement managers and IT administrators responsible for maintaining office printing infrastructure, solving the need to minimize downtime through a structured hardware replacement program . This plan adds an additional year of service beyond the current coverage and can be renewed annually for up to 5 years of total coverage .
This service is applicable to Xerox B225 and B235 models and must be purchased while the device is under an active warranty or existing extended service agreement . It is ideal for small-to-medium business environments and workgroups that rely on these printers for daily printing operations. Do not select this SKU for other printer models or if the device is outside the active coverage window.
Key Features :
1-year extension of hardware coverage
Advanced exchange includes replacement unit shipment
Can be renewed annually up to 5 years total
Complete coverage with no hidden service fees
24/7 online and multilingual phone support
Specifications :
| Specification | Detail |
|---|
| Brand | Xerox |
| Part Number | EB2X5EA |
| Product Type | Extended Service Agreement |
| Service Type | Advanced Exchange |
| Coverage Duration | 1 Year |
| Eligibility | Must be under active warranty or existing service agreement |
| Total Coverage | Renewable up to 5 years total |
| Supported Products | Xerox® B225, B235, B235/DNI, B235V_DNIUK |
| Service Response | 3-5 business days (replacement shipment) |
| Support | 24/7 online portal + multilingual phone support |
