Detailed Specifications
Xerox EC235EA - 1-Year Advanced Exchange Service, C235
Overview:
The Xerox EC235EA is a 1-year Advanced Exchange Service agreement for the Xerox C235 Color Multifunction Printer . This post-warranty service is orderable only if the device is currently under its original 1-year Standard Device Warranty or already covered by an extended service agreement .
This service is intended for IT procurement and print management teams requiring predictable cost management and minimal downtime for the C235 printer. If a Xerox technician confirms a hardware malfunction, a replacement unit is shipped directly to your site×typically within 3-5 business days . The plan includes complete coverage with no surprise fees, 24/7 online technical resources, and multilingual phone support .
The EC235EA is a depot/exchange service, not an on-site repair plan. It may be renewed annually, with total coverage not to exceed 5 years from the original purchase date . This agreement is not a standalone product and requires the device to be under an active warranty or service contract at the time of purchase .
Key Features:
1-year extension of Advanced Exchange service coverage
Replacement unit shipped directly to your site
Complete coverage with no hidden fees
Includes 24/7 online and multilingual phone support
Renewable annually, total coverage up to 5 years
Specifications:
| Specification | Details |
|---|
| Brand | Xerox |
| Part Number | EC235EA |
| Alternate Part Number | AB763093 |
| Product Type | Advanced Exchange Service Agreement |
| Service Duration | 1 Year |
| Service Type | Exchange / Depot |
| Coverage Start Date | End of Manufacturer Warranty |
| Eligibility | Device under warranty or active service agreement |
| Maximum Total Coverage | Not to Exceed 5 Years |
| Response Time | Replacement unit shipped in 3-5 business days |
| Support Included | Phone Support, Web Knowledge Base Access |
| Compatible Products | Xerox C235, C235/DNI, C235V_DNIUK |
| Service Region | United States |
