Xerox E3655SA - 1-Year Annual On-Site Extended Service Plan

Overview :

Xerox E3655SA is an enterprise-grade electronic service contract engineered to extend technical support coverage and hardware reliability for business-critical multifunction equipment. Deployed by IT infrastructure managers, procurement officers, and fleet administrative teams, this extended warranty asset protects corporate hardware investments against unexpected operational breakdowns. It ensures seamless operational continuity, resolves service delay risks, and eliminates emergency out-of-warranty repair expenses.

Technically, this service agreement provides 1 additional year of comprehensive on-site technical support delivered directly by factory-certified Xerox field service engineers. Upon dispatch, the contract guarantees coverage for genuine OEM replacement parts, mechanical repairs, fuser assemblies, and specialized labor required to restore system functionality. Integrated with Xerox direct diagnostic dispatch protocols, it minimizes mean time to repair (MTTR) by prioritizing technical service calls within standard business operating hours.

This electronic service coverage is optimized for high-demand administrative environments, healthcare management desks, and busy corporate hubs. It is specifically designed and validated for post-warranty or active warranty extension on the Xerox WorkCentre 3655 and WorkCentre 3655i monochrome multifunction printer series. It must be registered to the specific equipment serial number according to Xerox warranty guidelines to ensure active status on the administrative asset tracking portal.

Key Features :

• Provides 1 full year of additional factory-certified on-site service and technical support.

• Includes genuine Xerox OEM replacement parts, specialized labor, and field diagnostics.

• Protects administrative budgets against unpredictable hardware failure and repair costs.

• Priority service dispatch reduces system downtime for critical business operations.

• Simple electronic registration binds directly to the active hardware unit's serial number.

Specifications :