Detailed Specifications
EXTREME NETWORKS 95507-1130C - PartnerWorks Support Service Contract
Overview
The EXTREME NETWORKS 95507-1130C is an enterprise-grade, high-priority hardware maintenance contract custom-engineered for the Extreme Networks Universal Compute Platform (UCP) 1130C appliance. While next-business-day plans introduce an unacceptable delay for vital production branches, this PartnerWorks (PW) 4-Hour Advanced Hardware Replacement (AHR) service contract is tailored for high-availability nodes where sudden physical component failure threatens immediate operational continuity. It bridges localized, partner-led engineering diagnostics with Extreme Networks' high-velocity local logistics infrastructure. This ensures swift turnaround metrics for on-premises UCP 1130C server nodes running containerized microservices and ExtremeCloud Edge self-orchestration frameworks.
Rather than provisioning a downloadable application patch or a physical hardware module, this contract functions as a premium, partner-aligned operational warranty upgrade. The coverage parameters grant enterprise networks 24x7x365 technical escalation paths to the backend teams at the Extreme Technical Assistance Center (GTAC) coupled with a guaranteed 4-Hour Advanced Hardware Replacement delivery window. Once a critical component or complete system failure on the UCP 1130C platform is identified and validated through partner-led troubleshooting, an expedited emergency courier dispatches the replacement component directly to the physical facility to arrive within 4 hours of confirmation, bypassing standard freight lanes.
Tailored for distributed architectures, branch clinics, and automated corporate spaces using the UCP 1130C hardware platform, this contract tier maintains unified lifecycle health for the appliance's underlying processing cores and multi-port interfaces. It also provides underlying access rights to the latest hypervisor patches, container middleware revisions, and base security updates. Avoid deploying this specialized 4-hour parts-only courier contract if your facility lacks on-site staff capable of physically executing the component swap; for setups requiring an assigned engineer to handle the physical repair labor, choose the premium 95508-1130C (Premier Plus) support track.
Key Features
PartnerWorks 4-Hour AHR tier leverages localized partner support with extreme urgency.
4-hour advanced parts delivery minimizes local downtime during catastrophic hardware faults.
24x7x365 factory GTAC backend access secures rapid, high-tier configuration remedies.
Continuous software maintenance keeps hypervisor layers and container engines protected.
Unified service key mapping simplifies asset management across multi-node arrays.
Specifications
| Spec Parameter | Technical Data |
| Brand | EXTREME NETWORKS |
| Part Number | 95507-1130C |
| Product Type | PartnerWorks Support Service Contract |
| Support Service Tier | PW 4-Hour Advanced Hardware Replacement (Parts-Only Courier) |
| Target Platform | Universal Compute Platform Appliance (1130C Series Small Scale) |
| Core Architecture Focus | ExtremeCloud Edge Self-Orchestration, Container Management, Middleware |
| Technical Support Channel | Partner-Led Diagnostics with 24x7 Extreme GTAC Backend Escalation |
| Logistics Delivery | Accelerated Local Courier Dispatch (4-Hour Arrival Target Following Diagnosis) |
| Software Rights | Full Access to Base Hypervisor Patches, Major/Minor Firmware Upgrades |
| Licensing Scope | Valid for 1 (One) Eligible UCP 1130C Appliance Node per Contract Key |
| Validation Process | Requires Host Hardware Serial Number Mapping and Location Attestation |
| Minimum Service Term | 12 Months Standard Coverage Period |
