Detailed Specifications
EXTREME NETWORKS 95504-1130C - PartnerWorks Support Service Contract
Overview
The EXTREME NETWORKS 95504-1130C is an enterprise-grade hardware support and channel-tier maintenance contract custom-engineered for the Extreme Networks Universal Compute Platform (UCP) 1130C appliance. While the manufacturer-direct equivalent (97004-1130C) establishes an onboarding path managed directly by Extreme's internal engineering staff, this PartnerWorks (PW) service contract is structured for environments supported by authorized, certified Extreme Networks channel partners. It resolves physical infrastructure liabilities by merging a partner's localized on-site troubleshooting capabilities with Extreme Networks' expedited backend global parts depots. This ensures rapid operational readiness for on-premises UCP 1130C server nodes running localized container-based virtualization and ExtremeCloud Edge self-orchestration frameworks.
Rather than provisioning an electronic software license key or a physical system component, this contract serves as a partner-backed operational warranty upgrade. The coverage parameters grant enterprise networks 24x7 backend access to the Extreme Technical Assistance Center (GTAC) for deep tier-3 escalation alongside Next Business Day Advanced Hardware Replacement (NBD-AHR) protections. Once a mechanical or component failure on the UCP 1130C platform is verified through partner-led diagnostics, a replacement appliance or part is dispatched directly from an Extreme depot to arrive at the host facility on the next working day, preventing lengthy service turnarounds.
Tailored for distributed architectures, branch clinics, and corporate data setups utilizing the UCP 1130C hardware platform, this contract tier maintains unified lifecycle health for the appliance's underlying processing cores and multi-port interfaces. It also provides underlying access rights to the latest hypervisor patches, container middleware revisions, and base security updates. Avoid deploying this partner-aligned NBD replacement contract if your organization lacks an authorized partner integration agreement, or if your network core demands direct, manufacturer-dispatched field technicians within a 4-hour critical response window.
Key Features
PartnerWorks alignment leverages certified local partner tier-1/tier-2 support paths.
Next Business Day Advanced Replacement bypasses multi-week standard depot delays.
24x7x365 factory GTAC backend access secures rapid, high-tier configuration remedies.
Continuous software maintenance keeps hypervisor layers and container engines protected.
Unified service key mapping simplifies asset management across multi-node arrays.
Specifications
| Spec Parameter | Technical Data |
| Brand | EXTREME NETWORKS |
| Part Number | 95504-1130C |
| Product Type | PartnerWorks Support Service Contract |
| Support Service Tier | PW NBD AHR (PartnerWorks Next Business Day Advanced Hardware Replacement) |
| Target Platform | Universal Compute Platform Appliance (1130C Series Small Scale) |
| Core Architecture Focus | ExtremeCloud Edge Self-Orchestration, Container Management, Middleware |
| Technical Support Channel | Partner-Led Diagnostics with 24x7 Extreme GTAC Backend Escalation |
| Logistics Timing | Replacement Dispatched for Next Business Day (NBD) On-Site Arrival |
| Software Rights | Full Access to Base Hypervisor Patches, Major/Minor Firmware Upgrades |
| Licensing Scope | Valid for 1 (One) Eligible UCP 1130C Appliance Node per Contract Key |
| Validation Process | Requires Host Hardware Serial Number Mapping and Location Attestation |
| Minimum Service Term | 12 Months Standard Coverage Period |
