Detailed Specifications
Extreme Networks 94308-17401 Extended Service Agreement
Overview :
The Extreme Networks 94308-17401 is a PartnerWorks extended service agreement designed to provide onsite hardware support for the Extreme Networks 17401 platform. The service is intended for organizations that require rapid hardware recovery and minimized network downtime in production environments.
This support contract includes parts and labor coverage with a four-hour onsite response objective and 24x7 service availability. It is commonly deployed in enterprise campus networks, branch locations, and data center environments where network infrastructure availability is a critical operational requirement.
The agreement is sold through the Extreme Networks Managed Service Provider (MSP) program and is specifically designed for the product identified as P/N 17401. Procurement teams can use this service to maintain support coverage beyond the standard hardware warranty period.
This service should be purchased only for compatible 17401 hardware deployments. It is a support entitlement and does not include network hardware, software licenses, or equipment upgrades.
Key Features :
- 4-hour onsite response for hardware issues
- Includes parts and labor support coverage
- 24x7 service availability throughout term
- One-year PartnerWorks support agreement
- Designed for Extreme Networks 17401
Specifications :
| Specification | Details |
|---|
| Brand | Extreme Networks |
| Part Number | 94308-17401 |
| Product Type | Extended Service Agreement |
| Service Name | PartnerWorks 4 Hour Onsite (RMA Only) |
| Service Coverage | Parts and Labor |
| Contract Term | 1 Year |
| Service Location | On-site |
| Response Time | 4 Hours |
| Service Availability | 24 Hours a Day / 7 Days a Week |
| Manufacturer Program | Extreme Networks MSP |
| Service Category | Hardware Support |
| Support Type | RMA Only |
| Compatible Product | Extreme Networks 17401 |
