Logitech 994-000310 Select Enterprise 5 Year Service 2000 Room Support Plan

Logitech 994-000310 Video Conferencing Service Plan

Overview

The Logitech Select Enterprise Plan (994-000310) is a high-tier infrastructure service contract engineered for global corporations and massive unified communications networks. This enterprise framework provides procurement officers, IT directors, and system engineers with a direct, prioritized escalation pathway to eliminate troubleshooting roadblocks and maximize operational uptime across expansive room topologies.

The service license delivers comprehensive technical coverage across a sprawling infrastructure of up to 2,000 meeting rooms over a fixed 5-year deployment lifecycle. Designed to streamline modern multi-vendor workspaces, it covers endpoints running native platform software—including Microsoft Teams Rooms, Zoom Rooms, and Google Meet—acting as a single point of technical accountability to bypass generic, frontline diagnostics and isolate cross-platform interoperability bugs.

Optimized to protect large-scale workplace real estate and capital investments, the plan eliminates downstream operational risks through a prioritized help desk and accelerated hardware provisioning. Do not deploy this specific SKU for architectural footprints exceeding 2,000 total active nodes or for projects demanding shorter lifecycle contracts upon initial procurement, as licensing boundaries are strictly bound to this capacity tier.

Key Features

• 24/7 prioritized technical help desk with a target 1-hour priority response window.

• Direct routing bypasses frontline queues straight to Tier II video collaboration specialists.

• Advanced hardware replacement logistics featuring Next Business Day parts shipping.

• Scaled deployment license optimized to unify and protect up to 2,000 conference rooms.

• Unlocks premium Logitech Sync features, including Sync Insights and ServiceNow API integration.

Specifications