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Logitech 994-000326 Select Enterprise 1 Year Service 3000 Room Support Plan View larger

Logitech 994-000326 Select Enterprise 1 Year Service 3000 Room Support Plan

994-000326

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Detailed Specifications

Logitech 994-000326 Video Conferencing Service Plan

Overview

The Logitech Select Enterprise Plan (994-000326) is a high-capacity, enterprise-grade service contract engineered for large-scale corporate networks and global unified communications fleets. This framework provides procurement officers and infrastructure deployment engineers with a centralized escalation channel to maintain maximum operational uptime across expansive room footprints while mitigating multi-vendor troubleshooting bottlenecks.

This license delivers specialized support scaled for large-scale enterprise environments managing up to 3000 rooms over a 1-year operational lifecycle. It unifies technical coverage for multi-vendor meeting spaces running native software environments—including Microsoft Teams Rooms and Zoom Rooms—acting as a single point of accountability to resolve complex software, hardware, and platform interoperability issues.

Engineered to protect high-density corporate offices and global branch networks, the plan incorporates prioritized advanced hardware replacement logistics and specialized remote infrastructure tracking tools. Do not purchase this specific SKU for deployments requiring longer multi-year lifecycle locking upon initial procurement or for configurations exceeding 3000 total active rooms, as the service scope is strictly bounded to this capacity threshold.

Key Features

  • 24/7 prioritized technical help desk with a strict 1-hour response commitment.

  • Direct routing bypass to Tier II video collaboration specialists for fast triage.

  • Advanced hardware replacements shipped next business day to minimize down-time.

  • Large-scale enterprise licensing optimized to streamline up to 3000 rooms.

  • Access to Sync Insights for long-term fleet health metrics and analysis.

Specifications

Specification FieldVerified Product Data
BrandLogitech
Part Number994-000326
Product TypeVideo Conferencing Service Plan
Service Term1 Year
Room Count CapacityUp to 3000 Rooms
Response Time Commitment1-Hour Target for Priority Technical Support
Support Availability24 Hours a day / 7 Days a week
Fulfillment MethodElectronic Delivery / Digital License Activation
Platform CompatibilityMicrosoft Teams Rooms, Zoom Rooms, Logitech Sync
Hardware ReplacementAdvanced RMA (Next Business Day Shipment)
ITSM IntegrationServiceNow API Ticket Integration Support
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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