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Logitech 994-000325 Select Enterprise 5 Year Service 750 Room Support Plan View larger

Logitech 994-000325 Select Enterprise 5 Year Service 750 Room Support Plan

994-000325

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Detailed Specifications

Logitech 994-000325 – Video Conferencing Service Plan

Overview

The Logitech Select Enterprise Plan (994-000325) is an enterprise-grade, multi-year infrastructure service contract engineered for large-scale corporate networks and global enterprise operations. This tier-three framework enables unified communications managers and procurement officers to establish long-term uptime stability across massive endpoint networks, mitigating the support and coordination bottlenecks common in multi-vendor meeting room environments.

This service agreement covers up to 750 conference spaces over a fixed 5-year deployment lifecycle, protecting corporate workplace infrastructure investments over an extended lifecycle. It unifies technical coverage for multi-vendor room endpoints running native software configurations—including Microsoft Teams Rooms and Zoom Rooms—acting as a centralized troubleshooting channel to eliminate diagnostic friction between separate hardware manufacturers and cloud platform providers.

Engineered to protect dense workspace deployments, the plan includes accelerated hardware replacement logistics and specialized analytical tools to maintain high operational continuity. Do not deploy this specific SKU for configurations exceeding 750 rooms or for deployments requiring shorter localized lifecycle terms, as the service boundaries and escalation thresholds are strictly locked to this designated high-volume room milestone.

Key Features

  • 24/7 prioritized expert help desk with dedicated issue resolution pathways.

  • Direct escalation pathways to Tier II specialists to bypass standard lines.

  • Advanced replacement logistics featuring Next Business Day hardware shipping.

  • Long-term enterprise coverage optimized to streamline up to 750 spaces.

  • Unlocks Sync Insights for advanced workplace utilization and health analytics.

Specifications

Specification FieldVerified Product Data
BrandLogitech
Part Number994-000325
Product TypeVideo Conferencing Service Plan
Service Term5 Years
Room Count CapacityUp to 750 Rooms
Response Time Commitment1-Hour Target for Priority Technical Support
Support Availability24 Hours a day / 7 Days a week
Fulfillment MethodElectronic Delivery / Digital License Activation
Platform CompatibilityMicrosoft Teams Rooms, Zoom Rooms, Logitech Sync
Hardware ReplacementAdvanced RMA (Next Business Day Dispatch)
ITSM IntegrationServiceNow API Ticket Integration Support
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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