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Logitech 994-000324 Select Enterprise 3 Year Service 750 Room Support Plan View larger

Logitech 994-000324 Select Enterprise 3 Year Service 750 Room Support Plan

994-000324

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Detailed Specifications

Logitech 994-000324 – Video Conferencing Service Plan

Overview

The Logitech Select Enterprise Plan (994-000324) is a professional, multi-year infrastructure service agreement designed for corporate enterprise architectures and high-density video collaboration networks. This contract allows enterprise procurement departments and systems integration engineers to lower downstream operational risk by securing an expedited, single point of accountability for critical multi-device meeting room infrastructure.

The service license establishes continuous technical coverage for up to 750 meeting spaces over a fixed 3-year term. It unifies multi-vendor hardware deployments running native collaboration environments—including Microsoft Teams Rooms and Zoom Rooms—acting as a centralized troubleshooting channel to eliminate diagnostic and support friction between disparate hardware manufacturers and cloud platform providers.

Engineered to protect sprawling workplace footprints, the plan provides advanced diagnostic insights and prioritized replacement logistics to ensure business continuity. Do not deploy this specific SKU for systems requiring longer initial multi-year lifecycle budgeting or for organizational requirements exceeding 750 total active nodes, as the licensing metrics are strictly bound to this high-volume room milestone.

Key Features

  • Help desk routing ensures immediate access to video collaboration specialists.

  • Direct escalation pathways to Tier II engineers bypass standard lines.

  • Advanced replacement protocols feature Next Business Day parts delivery.

  • Large-scale deployment contract optimized to streamline up to 750 spaces.

  • Integrates with Sync Insights for real-time room health tracking.

Specifications

Specification FieldVerified Product Data
BrandLogitech
Part Number994-000324
Product TypeVideo Conferencing Service Plan
Service Term3 Years
Room Count CapacityUp to 750 Rooms
Service Hours8 Hours a day / 5 Days a week (with 24/7 technical access)
Response TimeNext Business Day (NBD) Parts Shipment
Service TypePremier Support / Extended Service Agreement
Fulfillment MethodElectronic Delivery / Digital License Activation
Platform CompatibilityMicrosoft Teams Rooms, Zoom Rooms, Logitech Sync
Hardware LogisticsAdvanced Parts Replacement / RMA
ITSM IntegrationServiceNow API Ticket Integration Support
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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