Detailed Specifications
Logitech 994-000323 Video Conferencing Service Plan
Overview
The Logitech Select Enterprise Plan (994-000323) is a high-capacity infrastructure service license designed for large-scale corporate networks and multi-site video collaboration deployments. This tier-three contract enables enterprise procurement teams and systems engineers to optimize endpoint uptime by establishing a direct, unified support structure across their entire unified communications footprint.
This enterprise service contract covers up to 750 conference spaces over a 1-year deployment lifecycle.It unifies technical coverage for multi-vendor room endpoints running native software configurations×including Microsoft Teams Rooms and Zoom Rooms×acting as a centralized troubleshooting channel to eliminate diagnostic friction between separate hardware manufacturers and platform providers.
Engineered to protect dense workspace deployments, the plan includes accelerated hardware replacement logistics and specialized analytical tools to maintain high operational continuity. Do not deploy this specific SKU for architectural footprints exceeding 750 rooms or for projects demanding locked multi-year service contracts upon initial procurement, as licensing boundaries are structurally tethered to this milestone capacity.
Key Features
24/7 prioritized expert help desk with dedicated issue resolution pathways.
Bypasses standard troubleshooting directly to Tier II video collaboration specialists.
Advanced replacement logistics featuring Next Business Day hardware shipping.
Scaled deployment license optimized to unify up to 750 conference rooms.
Unlocks Sync Insights for advanced workspace usage and telemetry tracking.
Specifications
| Specification Field | Verified Product Data |
| Brand | Logitech |
| Part Number | 994-000323 |
| Product Type | Video Conferencing Service Plan |
| Service Term | 1 Year |
| Room Count Capacity | Up to 750 Rooms |
| Support Tier | Solution-Level Premier Support |
| Support Availability | 24 Hours a day / 7 Days a week |
| Fulfillment Method | Electronic Delivery / Digital License Activation |
| Platform Compatibility | Microsoft Teams Rooms, Zoom Rooms, Logitech Sync |
| Hardware Replacement | Advanced RMA (Next Business Day Dispatch) |
| ITSM Integration | ServiceNow API Ticket Integration |
