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Logitech 994-000298 Select Enterprise 5 Year Service 1000 Room Support Plan View larger

Logitech 994-000298 Select Enterprise 5 Year Service 1000 Room Support Plan

994-000298

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Detailed Specifications

Logitech 994-000298 Video Conferencing Service Plan

Overview

The Logitech Select Enterprise Plan (994-000298) is a comprehensive, multi-year service license engineered specifically for high-capacity corporate networks and global enterprise operations. This tier-three framework enables procurement teams and infrastructure operations engineers to minimize downtime by establishing an immediate, single point of contact for complex video collaboration environments.

This professional enterprise service covers up to 1000 meeting rooms over a fixed 5-year deployment lifecycle. It covers multi-vendor spaces operating on core unified communications endpoints like Microsoft Teams Rooms and Zoom Rooms, providing specialized cross-platform troubleshooting to eliminate coordination bottlenecks between distinct hardware vendors and software environments.

Designed to protect large-scale workplace infrastructure investments, the plan incorporates prioritized advanced hardware routing and access to full system operational insights. Do not deploy this specific SKU for smaller localized infrastructures or configurations exceeding 1000 total active meeting rooms, as the license terms and escalation thresholds are strictly locked to this high-volume room milestone.

Key Features

  • 24/7 priority help desk infrastructure with a strict 1-hour target response.

  • Bypasses frontline queues directly to Tier II video collaboration specialists.

  • Advanced replacement logistics featuring next-business-day hardware shipment.

  • Scaled enterprise coverage optimized to unify up to 1000 individual rooms.

  • Unlocks Sync Insights for advanced workplace utilization and health analytics.

Specifications

Specification FieldVerified Product Data
BrandLogitech
Part Number994-000298
Product TypeVideo Conferencing Service Plan
Service Term5 Years
Room Count CapacityUp to 1000 Rooms
Response Time Commitment1-Hour Target for Priority Technical Support
Support Availability24 Hours a day / 7 Days a week
Fulfillment MethodElectronic Delivery / Digital License Activation
Platform CompatibilityMicrosoft Teams Rooms, Zoom Rooms, Logitech Sync
Hardware ReplacementAdvanced RMA (Next Business Day Shipment)
Escalation FrameworkDirect Tier II Engineering Routing
  • All packages are shipped same day if the order is placed before 3PM CST

    We use UPS/FedEx to ship the packages with different service levels offered by UPS/FedEx

    Overnight Shipping take 1 business day
    Expedited Shipping take about 2-3 business days
    Ground shipping take about 3-5 business days

    You can select the desired service level at Checkout and we will make sure the package is shipped as per the selected service level.

  • We Accept

    i) PayPal
    ii) All Credit & Debit Cards
    iii) Purchase Orders
    iv) Check
    v) Bank Transfer/ACH/Wire Transfer

    To process the order through Paypal/CC, you can simply checkout and process the payment.

    If you want to issue us Purchase Order/Check/Bank Transfer, Please contact us at the following details

    Call: 469.458.9636
    Email: sales@dcsupplies.net

  • If you have any queries, please contact us at the following details and we will be happy to help

    Call
    469.458.9636
    469.458.9638

    Email
    sales@dcsupplies.net

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